Policies
What YEG Support is
Get oriented.
Take a next step.
YEG Support is a public information website. It is meant to help people find services and get oriented quickly.
It does not offer treatment, case management, crisis counselling, legal advice, or live navigation support. Using this website does not create a professional relationship.
Privacy in plain language
This website tries to collect as little personal information as possible.
- No account is required to use the public pages.
- Basic website analytics may be collected to understand which pages and actions are being used.
- Those analytics use anonymous browser IDs and do not store IP addresses.
- Location sorting is optional. It only sorts nearby guided backup options for the current page, and YEG Support does not save exact GPS coordinates.
- If you email a referral handoff, the recipient address is used to deliver that message and is not saved by the referral tool or added to a mailing list.
- If you text a referral handoff, you must confirm that the person gave permission. YEG Support does not save the phone number; TextBelt receives the number and fixed message to deliver it. The private-by-design handoff link stores service identifiers only and expires after 30 days.
- If you send a correction or message, the information you provide may be used to review and update the directory.
Terms of Use
By using YEG Support, you understand it is a general-information directory, not a real-time help service.
- Confirm hours, eligibility, address, and intake steps directly with the provider.
- External links are included for convenience, but third-party websites are outside YEG Support’s control.
- If something feels urgent or medically risky, call the provider, call 811, or call 911 depending on the situation.
- Listings and policies may be corrected, updated, or removed as information changes. The current version is posted on this page.
Corrections, removals, and questions
Providers and community members can report wrong details, removal requests, and service updates.
Requests are reviewed manually, so response times can vary. If a change is urgent, update your official channels first as well.
Questions can be sent to ian@yegsupport.com.
Reuse and licensing
YEG Support is shared in parts so useful work can travel while credits and ownership stay clear.
- Original YEG Support website code is not currently published for public download. If code is shared separately under the MIT License, that licence applies to the shared copy.
- Original YEG Support writing is available under Creative Commons Attribution 4.0. Reuse it with credit to YEG Support, a link to the licence, and a note if you changed it.
- Rights held by YEG Support in the original selection, organization, and structuring of the public directory data are waived under CC0 1.0. Service details can change, so confirm them with providers before relying on or republishing them.
These permissions do not cover YEG Support branding, photographs, provider material, maps, official-source material, or third-party software and icons. Those remain subject to their owners’ terms.
Important disclaimer
This website is provided for general information only. It is not a real-time help service, and it does not replace emergency care, medical advice, legal advice, or direct support from qualified providers.